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How can I track the status of my order?
If you are a registered customer, at any time, you can check the status of your order online at any time. Please sign in with your email address and password, and click on "My Orders".
Where can I find my order number?
Your order number is listed in each email communication that you have received from us regarding your order.
If there is no Tracking Information?
GEMFIVE is an online shopping destination where you can discover new brands, find the things you love and look out for the latest must-haves. At GEMFIVE, we simplify your shopping experience with curated good finds, tips and tools, and daily inspirations for everyday living. We're passionate about getting our merchant community and authorised partners right for you. So you can shop with confidence and we want you to have as much fun visiting GEMFIVE as we do in stocking it.
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